Country proxy refused the website

How to recognize it

The API answers with status 422 and a JSON body with the message and the error.code geo_target_refused, for example:

HTTP/1.1 422
Content-Type: application/json

{
  "error": {
    "code": "geo_target_refused",
    "message": "The IP location proxy refused to load this website (ip_country_code). Try another country, or render it without ip_country_code."
  },
  "message": "The IP location proxy refused to load this website (ip_country_code). Try another country, or render it without ip_country_code."
}

Common causes

• A website that the proxy network does not load, for every country or for the one you asked for.

How to fix it

1. Try another country in ip_country_code.
2. Send the request without ip_country_code to load the page from our default location.

Billing

Not billed, and it does not count towards a free account’s 5 screenshots from other countries in any 5 days. One exception: when an evaluate step of actions or the scripts ran in the page before the render failed, it is billed as one request, because that code could read the page, unless the failure is ours.

Related parameters

ip_country_code. Each is described in the take endpoint reference.

Every response carries an X-Request-Id header. If this page does not explain the error, write to support@screenshotbase.com with that id. All statuses: status codes.