Chrome network error · -7 · System

ERR_TIMED_OUT

Something Chrome waited for took too long: the connection, the server’s answer or the rest of the page. Unlike ERR_CONNECTION_TIMED_OUT it can also happen after the connection is open.

Chromium's description

An operation timed out.

Chrome shows it as net::ERR_TIMED_OUT, error -7. puppeteer and Playwright report the same name when a page fails to load in Chromium.

Common causes

  • The server accepts the connection but takes too long to answer, often a slow backend or database.
  • A very slow or overloaded network connection.
  • An antivirus, proxy or firewall that holds the request back.
  • Long-running requests that a load balancer or CDN does not wait for.

How to fix ERR_TIMED_OUT

  1. Reload; if it happens once it is often a busy server.
  2. Test from another network or device to see whether it is your connection.
  3. Turn off proxies, VPN and HTTPS scanning.
  4. Site owners: find the slow requests in the server logs and look at backend timeouts and worker limits.

ERR_TIMED_OUT in the screenshot API

When the page itself fails to load with ERR_TIMED_OUT, the API answers 502 with the message The target website could not be loaded (ERR_TIMED_OUT). (target_unreachable). Not billed.

Only the page's own load can fail a render. An image, script or frame of the page that fails with a network error does not: the page is captured as the browser shows it without that resource.

Check whether a website loads

Rendered in a real browser with cookie banners hidden. Takes 5–30 seconds.

Frequently asked questions

What does ERR_TIMED_OUT mean?

Something Chrome waited for took too long: the connection, the server’s answer or the rest of the page. Unlike ERR_CONNECTION_TIMED_OUT it can also happen after the connection is open.

How do I fix ERR_TIMED_OUT?

Reload; if it happens once it is often a busy server.

Is a screenshot that fails with ERR_TIMED_OUT billed?

No. Requests the screenshot API answers with an error are not billed.

Other common errors

All 249 Chrome network errors · Screenshot API errors

Screenshot API

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