Chrome network error · -113 · Connection

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Chrome and the server have no TLS version or cipher in common, so the secure connection cannot start. The server usually offers only outdated protocols.

Chromium's description

The client and server don't support a common SSL protocol version or cipher suite.

Chrome shows it as net::ERR_SSL_VERSION_OR_CIPHER_MISMATCH, error -113. puppeteer and Playwright report the same name when a page fails to load in Chromium.

Common causes

The server supports only TLS 1.0/1.1 or old ciphers (RC4, 3DES), which Chrome no longer accepts.
The certificate or TLS setup for this host name is missing, e.g. a CDN that has not issued a certificate for a new domain or subdomain yet.
A proxy or antivirus that intercepts HTTPS with an outdated configuration.

How to fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Site owners: enable TLS 1.2 and 1.3 with modern ciphers and test with an SSL checker.
On a CDN, check that the certificate covers this exact host name (deep subdomains are often not covered).
Visitors: turn off HTTPS scanning of the antivirus and update the browser.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH in the screenshot API

When the page itself fails to load with ERR_SSL_VERSION_OR_CIPHER_MISMATCH, the API answers 502 with the message The target website could not be loaded (ERR_SSL_VERSION_OR_CIPHER_MISMATCH). (target_unreachable). Not billed.

Only the page's own load can fail a render. An image, script or frame of the page that fails with a network error does not: the page is captured as the browser shows it without that resource.

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Frequently asked questions

What does ERR_SSL_VERSION_OR_CIPHER_MISMATCH mean?

Chrome and the server have no TLS version or cipher in common, so the secure connection cannot start. The server usually offers only outdated protocols.

How do I fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH?

Site owners: enable TLS 1.2 and 1.3 with modern ciphers and test with an SSL checker.

Is a screenshot that fails with ERR_SSL_VERSION_OR_CIPHER_MISMATCH billed?

No. Requests the screenshot API answers with an error are not billed.

Other common errors

ERR_CONNECTION_RESET ERR_CONNECTION_REFUSED ERR_CONNECTION_TIMED_OUT ERR_CACHE_MISS ERR_ADDRESS_UNREACHABLE ERR_TIMED_OUT ERR_SSL_PROTOCOL_ERROR ERR_CONNECTION_CLOSED ERR_QUIC_PROTOCOL_ERROR ERR_NAME_NOT_RESOLVED ERR_TOO_MANY_REDIRECTS ERR_NETWORK_CHANGED

All 249 Chrome network errors · Screenshot API errors

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