Chrome network error · -356 · HTTP

ERR_QUIC_PROTOCOL_ERROR

The connection over QUIC (HTTP/3), the UDP-based protocol Chrome uses with many large sites, failed. Usually something on the network handles UDP traffic badly.

Chromium's description

There is a QUIC protocol error.

Chrome shows it as net::ERR_QUIC_PROTOCOL_ERROR, error -356. puppeteer and Playwright report the same name when a page fails to load in Chromium.

Common causes

  • A firewall, router or antivirus blocks or mangles UDP on port 443.
  • A VPN or proxy that does not support QUIC.
  • A browser extension or experimental Chrome flag.
  • A temporary problem on the site’s CDN.

How to fix ERR_QUIC_PROTOCOL_ERROR

  1. Reload; Chrome often falls back to HTTP/2 over TCP.
  2. Turn off the VPN or proxy and the antivirus web shield.
  3. Disable extensions to find one that interferes.
  4. As a last resort, turn QUIC off at chrome://flags/#enable-quic.

ERR_QUIC_PROTOCOL_ERROR in the screenshot API

The renderer has QUIC switched off: it talks HTTP/1.1 and HTTP/2 over TCP only, so a screenshot or PDF of the page does not fail with this error.

Only the page's own load can fail a render. An image, script or frame of the page that fails with a network error does not: the page is captured as the browser shows it without that resource.

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Frequently asked questions

What does ERR_QUIC_PROTOCOL_ERROR mean?

The connection over QUIC (HTTP/3), the UDP-based protocol Chrome uses with many large sites, failed. Usually something on the network handles UDP traffic badly.

How do I fix ERR_QUIC_PROTOCOL_ERROR?

Reload; Chrome often falls back to HTTP/2 over TCP.

Is a screenshot that fails with ERR_QUIC_PROTOCOL_ERROR billed?

No. Requests the screenshot API answers with an error are not billed.

Other common errors

All 249 Chrome network errors · Screenshot API errors

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