Chrome network error · -106 · Connection

ERR_INTERNET_DISCONNECTED

Chrome has no internet connection at all: the device is offline, so no website can load.

Chromium's description

The Internet connection has been lost.

Chrome shows it as net::ERR_INTERNET_DISCONNECTED, error -106. puppeteer and Playwright report the same name when a page fails to load in Chromium.

Common causes

Wi-Fi or Ethernet is disconnected, or airplane mode is on.
The router or modem lost its connection to the ISP.
A VPN, proxy or firewall that blocks all traffic.
A captive portal (hotel, airport Wi-Fi) waiting for a login.

How to fix ERR_INTERNET_DISCONNECTED

Check the cable or Wi-Fi connection and turn airplane mode off.
Restart the router and the device.
Disconnect the VPN and remove proxy settings.
Open any website to trigger the login page of public Wi-Fi.

ERR_INTERNET_DISCONNECTED in the screenshot API

This error describes the browser’s own machine being offline; the renderer runs on a server with a fixed connection, so it does not come from the target website.

Only the page's own load can fail a render. An image, script or frame of the page that fails with a network error does not: the page is captured as the browser shows it without that resource.

Check whether a website loads

Device

Format

Full page Block ads

Rendered in a real browser with cookie banners hidden. Takes 5–30 seconds.

Frequently asked questions

What does ERR_INTERNET_DISCONNECTED mean?

Chrome has no internet connection at all: the device is offline, so no website can load.

How do I fix ERR_INTERNET_DISCONNECTED?

Check the cable or Wi-Fi connection and turn airplane mode off.

Is a screenshot that fails with ERR_INTERNET_DISCONNECTED billed?

No. Requests the screenshot API answers with an error are not billed.

Other common errors

ERR_CONNECTION_RESET ERR_CONNECTION_REFUSED ERR_CONNECTION_TIMED_OUT ERR_CACHE_MISS ERR_ADDRESS_UNREACHABLE ERR_TIMED_OUT ERR_SSL_PROTOCOL_ERROR ERR_CONNECTION_CLOSED ERR_QUIC_PROTOCOL_ERROR ERR_NAME_NOT_RESOLVED ERR_TOO_MANY_REDIRECTS ERR_NETWORK_CHANGED

All 249 Chrome network errors · Screenshot API errors

Screenshot API

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