Chrome network error · -2 · System

ERR_FAILED

A generic failure: the request failed for a reason Chrome does not name more precisely. Often something on the local machine blocked or broke the request.

Chromium's description

A generic failure occurred.

Chrome shows it as net::ERR_FAILED, error -2. puppeteer and Playwright report the same name when a page fails to load in Chromium.

Common causes

A browser extension, antivirus or firewall that blocks the request.
A corrupted cache or profile.
A service worker of the site that answers with an error.
Policies of an organization’s managed browser.

How to fix ERR_FAILED

Reload, then try an incognito window without extensions.
Clear the site’s data (cookies, cache, service workers) in the site settings.
Turn off the antivirus web shield to test.
Developers: open DevTools, Network tab, to see which request fails and why.

ERR_FAILED in the screenshot API

When the page itself fails to load with ERR_FAILED, the API answers 502 with the message The target website could not be loaded (ERR_FAILED). (target_unreachable). Not billed.

Only the page's own load can fail a render. An image, script or frame of the page that fails with a network error does not: the page is captured as the browser shows it without that resource.

Check whether a website loads

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Format

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Rendered in a real browser with cookie banners hidden. Takes 5–30 seconds.

Frequently asked questions

What does ERR_FAILED mean?

A generic failure: the request failed for a reason Chrome does not name more precisely. Often something on the local machine blocked or broke the request.

How do I fix ERR_FAILED?

Reload, then try an incognito window without extensions.

Is a screenshot that fails with ERR_FAILED billed?

No. Requests the screenshot API answers with an error are not billed.

Other common errors

ERR_CONNECTION_RESET ERR_CONNECTION_REFUSED ERR_CONNECTION_TIMED_OUT ERR_CACHE_MISS ERR_ADDRESS_UNREACHABLE ERR_TIMED_OUT ERR_SSL_PROTOCOL_ERROR ERR_CONNECTION_CLOSED ERR_QUIC_PROTOCOL_ERROR ERR_NAME_NOT_RESOLVED ERR_TOO_MANY_REDIRECTS ERR_NETWORK_CHANGED

All 249 Chrome network errors · Screenshot API errors

Screenshot API

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