Chrome network error · -101 · Connection

ERR_CONNECTION_RESET

The connection to the website was open, then cut off by the other side (or something in between) with a TCP reset before the page arrived. Chrome got part of an answer, or none, and gave up.

Chromium's description

A connection was reset (corresponding to a TCP RST).

Chrome shows it as net::ERR_CONNECTION_RESET, error -101. puppeteer and Playwright report the same name when a page fails to load in Chromium.

Common causes

The web server crashed, restarted or dropped the request while answering.
A firewall, antivirus or corporate proxy inspected the connection and killed it.
A VPN or an unstable network (Wi-Fi, mobile) interrupted the connection.
A TLS mismatch or a security appliance in front of the site resets connections it does not like, for example from data-center IP addresses.

How to fix ERR_CONNECTION_RESET

Reload the page; a single reset is often a hiccup.
Turn off VPN, proxy and HTTPS scanning of your antivirus, then try again.
Restart the router, or switch networks (mobile hotspot) to rule out your connection.
Site owners: check the web server and load balancer logs for crashes, worker limits and idle timeouts at the time of the reset.

ERR_CONNECTION_RESET in the screenshot API

When the page itself fails to load with ERR_CONNECTION_RESET, the API answers 502 with the message The target website could not be loaded (ERR_CONNECTION_RESET). (target_unreachable). Not billed.

Only the page's own load can fail a render. An image, script or frame of the page that fails with a network error does not: the page is captured as the browser shows it without that resource.

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Frequently asked questions

What does ERR_CONNECTION_RESET mean?

The connection to the website was open, then cut off by the other side (or something in between) with a TCP reset before the page arrived. Chrome got part of an answer, or none, and gave up.

How do I fix ERR_CONNECTION_RESET?

Reload the page; a single reset is often a hiccup.

Is a screenshot that fails with ERR_CONNECTION_RESET billed?

No. Requests the screenshot API answers with an error are not billed.

Other common errors

ERR_CONNECTION_REFUSED ERR_CONNECTION_TIMED_OUT ERR_CACHE_MISS ERR_ADDRESS_UNREACHABLE ERR_TIMED_OUT ERR_SSL_PROTOCOL_ERROR ERR_CONNECTION_CLOSED ERR_QUIC_PROTOCOL_ERROR ERR_NAME_NOT_RESOLVED ERR_TOO_MANY_REDIRECTS ERR_NETWORK_CHANGED ERR_SSL_VERSION_OR_CIPHER_MISMATCH

All 249 Chrome network errors · Screenshot API errors

Screenshot API

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